Customer Service Specialist Certificate

This certificate is part of the program leading to the Associate in Applied Science in Marketing Degree.

CERTIFICATE REQUIREMENTS 12 CR. HRS.
BUS 127 3
Human Relations
BUS 161A 3
Effective Selling
BUS 166 3
Quality Customer Service
BUS 266 3
Quality Customer Service II
Total 12

Source: MCC 2018-19 Catalog

GAINFUL EMPLOYMENT INFORMATION

How much will this program cost me? What financing options are available to help me pay for this program? How long will it take me to complete this program? What are my chances of getting a job when I graduate?

http://www.muskegoncc.edu/Include/GE_Certificates/Customer_Service_Specialist/Customer_Service_Specialist.html