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Lunch Box University

Raise your “Human Factors” IQ
August 13

Benefits to attend the LBU:

Learn the “Dirty Dozen” reasons that can limit your company’s effectiveness. Understand some of the major reasons why employees get hurt on the job, damage equipment, and why they don’t work effectively. We provide suggestions to reduce your workers’ compensation cost, develop employee teamwork, and raise your “Human Factors” IQ.

Facilitators: Jim Nisbet, Jan Anway

Audience: Business Owners, Human Resource Managers, Project Managers, Managers, Supervisors, Teams, Company Trainers and You.

More Information -- Register

How to Manage Team Conflict
September 10 

Benefits to attend the LBU:   

We’ll provide insight and understanding on what teams are and why they come together, how teams make decisions or don’t, how teams identify goals and how they manage conflict to achieve success.

Facilitators: Heather Witkowski, Jim Nisbet
 
Audience: Business Owners, Project Managers, Managers, Supervisors, Teams and You.
More Information -- Register

The Many Masks of Problem Solving
October 1 

Benefits to attend the LBU:
 
Develop a greater understanding and application around the many popular problem solving methodologies: Kempner Tregoe, Six Sigma, Strive Seven Step & Lean Value Stream Mapping.

Facilitators: Bill Chlopan, Heather Witkowski  
 
Audience: Business Owners, Project Managers, Managers, Supervisors, Teams and You 

Control Variables and Outcomes -- Sorry, this has been cancelled
October 22 

Everyone Is Involved With Customer Service
November 12

Benefits to attend the LBU: 

This is a brief vignette overview of customer service; how we arrived at the service economy, and where we should be going. We will show you how to identify the customer service environment, the keys to earning credibility and more.
 
Facilitators: Dan Bialas, Jan Anway
 
Audience: Business Owners, Human Resources, Sales Department, Project Managers, Managers, Supervisors, Teams and You 
 
More Information -- Register

Roots & Causes
December 3 

Benefits to attend the LBU:
 
How can you identify the real cause and effect relationships when dealing with those things that make you go Hmmmmmmmmm? Finding the answers requires identifying the key variables that are most likely to create errors and excessive variation.  How do we get to the bottom of real explanations, REAL solutions? This program will give you some valuable insights dealing with investigating events beyond the obvious.
 
Audience: Project managers, Supervisors, Managers, Board/Committee Members, Teams, Emergency Responders, Human Resource and anyone who has the responsibility for understanding or discovering root cause.
 

Facilitators: Bill Chlopan, Jim Nisbet

More Information -- Register

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