The following certificate is designed to provide training to meet entry level positions in a medical office administrative position. Job titles include medical receptionist, registration clerk, scheduling clerk, business office coordinator, and patient access representative. Upon completion of the program, the student will be able to successfully recognize the importance of safeguarding confidentiality as it relates to medical/legal, professional and bio-ethical standards and laws, define and use terms related to the administrative medical office; and operate basic computer systems/software.
Medical Administrative Assistants manage the front desk and office side of the medical practice. Job duties may include checking patients in and out at the front desk, answering the telephone, scheduling patients for appointments, compiling medical records and charts, using computer software, and maintaining supplies for the office.
This certificate is not designed for the student planning to transfer to a four-year institution. Any student desiring to pursue a transfer program in business should consult with a counselor.
This certificate flows directly into the Administrative/Office Management – Medical, AAS degree. Students are eligible to sit for the Certified Medical Administrative Assistant (CMAA) exam through the National Healthcareer Association upon completion of the program.
*Students wishing to continue on to receive a Medical Assistant Certificate, or switch to the Medical Assistant Certificate after taking MA101 and MAl0S, will have to retest their skills for those two courses and a fee will apply (testing must occur within two years of taking the course)
•• Students taking BUS179 must achieve 35 wpm on a three-minute timing in order to achieve a certificate to enter the medical assistant program. For more information, consult with the MA Program Coordinator.
Source: MCC 2022-23 Catalog
| CERTIFICATE REQUIREMENTS | 32-33 CR. HRS. |
| AH 101 – Medical Terminology | 3 |
| AH 104 – Medical Insurance Billing | 2 |
| AH 196 – Electronic Health Record | 3 |
| BIOL 115 – Introduction to Anatomy & Physiology | 4 |
| BUS 179 – Keyboarding** | 1 |
| BUS 180D – Word Processing Part I | 3 |
| BUS 181C – Office Procedures| Document Formatting | 3 |
| BUS 195 – Medical Records Management | 3 |
| CIS 120A – Intro to Computer Information Systems | 3 |
| ENG 101 – English Composition | 3 |
| MA 101 – Medical Assistant Administrative I | 3 |
| MA 105 – Medical Assistant Administrative II | 2 |
| TOTAL | 32-33 |
