Payment Plan

If you don’t see the answers to your questions below, please contact the Cashier at (231) 777-0249.

When your financial aid is posted to your account it will then reduce the balance on your payment plan. Once you sign up for one of the payment plans you cannot switch plans. There is a $30 enrollment fee for signing up for a payment plan.

You cannot cancel your payment plan for any reason. It must be paid in full.

Because a checking account or a credit card is required to set up a payment plan, you should work with one of the many local banks or credit unions in our region to get an account set up. You may also open a BankMobile Vibe Checking Account. For more information, visit this link.

If you register for classes online but would like to pay with cash, check or money order, you have until payment due date to make payment in person. If you register for a class after payment due date, your tuition is due by midnight of the day you register. If we do not receive your payment according to these deadlines, your class registration will be dropped.

If you register for classes before MCC has prepared an estimated financial aid package for you, you will need to sign up for a payment plan.  This means that the payment plan enrollment fee of $30 will be taken out and will not be refunded, even if you receive a financial aid award later.

Simply complete the add/drop process as you would normally do online or in person. Your information will automatically be updated with Nelnet, the company that administers payment plans for Muskegon Community College. They will then adjust your payment amount based on the class changes you’ve made, and send you an email notifying you of a change to your payment plan.

Yes.  All MCC students who receive financial aid, including scholarships, must sign up for a payment plan. As long as your ISIR (Institutional Student Information Record) is on file by the time you register for classes, you can sign up for the “Pending Aid” payment plan. You will not be charged any fees if your scholarship and other aid cover your entire tuition and fee amount.

You can pay by cash, check or credit card and work out a reimbursement with your employer.

International students can either pay in full or sign up for a payment plan. If you encounter any problems, please contact International Enrollment at (231) 777-0404.

Yes.  If you have partial financial aid, you can sign up for the “Pending Aid” payment plan.  When in this program, if you pay MCC the difference between your MCC costs and your financial aid, you will not be charged the $30 enrollment fee. This would need to be paid at least three business days before your payment plan due date.

No. The $30 enrollment fee is non-refundable once you have registered for a payment plan.

No. The $30 enrollment fee is non-refundable once you have registered for a payment plan.

If your payment will not go through, Nelnet will charge you a $30 fee for payments returned to them. Nelnet will present the tuition payment request to your bank two more times for payment. Your bank may charge you additional fees for each time it returns your check for insufficient funds. Check with your bank regarding their specific fees and policies.

Yes. You must enroll in a new payment plan for each semester that you wish to use it.

Contact Nelnet at (800) 863-2287 and speak to a Customer Service Representative to update your account information.

You will need to check Self Service, and look at my documents to make sure the FAFSA has been received. You will need to look at your award letter to know the amount of monies received. If you have questions about the status of your award, then contact Financial Aid at 231-777-0228.

The $30 enrollment fee is non-refundable.  If you choose to register for classes and sign up for a payment plan before your financial aid has been packaged, you will have to pay the enrollment fee with no refund.

Because you are withdrawing from classes after the refund period for the semester, you are still responsible for paying the full tuition and fee amount for those classes. Full refunds are made on classes that are dropped before the semester drop date published in the class schedule.

Complete all of the proper procedures to drop your classes on Self Service or by filling out a Drop and Add form and submitting it to the Student Welcome Center. After your classes are dropped, your balance will automatically adjust and Nelnet will be notified. Any over payment will be refunded to you.

No, third parties can include employees, veterans’ payment, and other organizations such as Michigan Works.  Personal arrangements with family members or other personal contacts do not qualify as a “third party payment.”

Yes, if you have turned in an approved Consortium Agreement to the MCC Financial Aid Office, you will still have to sign up for the “Pending Aid” payment plan.  As long as your entire tuition and fees are paid by the payment due date, the enrollment fee and payments will not be taken from your account.

Once your agreement is posted to Nelnet’s system, you will receive a confirmation notification of your payment amount by e-mail, letter or text. Payments will be processed until the total balance is paid in full.  The notification also serves as a reminder that a $30 nonrefundable enrollment fee will be processed from the account indicated on the agreement.

Nelnet specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. Nelnet recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.

In accordance with the Terms & Conditions of your payment plan agreement with Nelnet, payments are processed electronically. Nelnet does not accept payments by phone.

Yes. Nelnet deducts all payments on the 5^thor 20^th of each month (depending on the semester).  However, you may login to your account through Self Service and change the payment date to another date within the same month for which the payment is scheduled.  You are allowed two make 2 such changes for a payment plan agreement.  If you need further assistance with changing a payment due date, please contact the Cashier at (231) 777-0249.