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My payments are coming out of my account on the 5th of the month (or 20th depending on the semester). Can I get this date changed to a different time of the month?
Yes. Nelnet deducts all payments on the 5thor 20th of each month (depending on the semester). However, you may login to your account through Self Service and change the payment date to another date within the same month for which the payment is scheduled. You are allowed two make 2 such changes for a payment plan…
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Can I pay by phone?
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How will I be notified of my payment information?
Once your agreement is posted to Nelnet’s system, you will receive a confirmation notification of your payment amount by e-mail, letter or text. Payments will be processed until the total balance is paid in full. The notification also serves as a reminder that a $30 nonrefundable enrollment fee will be processed from the account indicated…
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When and what time will the funds be withdrawn from my bank account?
Nelnet specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. Nelnet recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date…
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Do I have to sign up for a payment plan if I am on a Consortium Agreement with another school?
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How do I know if I’m a “third party pay”? If my parents are paying, are they the third-party?
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I signed up for classes early and have already made a monthly payment. Now, due to outside circumstances, I won’t be able to attend college this semester and have to drop all of my classes. It is before the final refund period date. How do I get the money back for the monthly payments I’ve already made?
Complete all of the proper procedures to drop your classes on Self Service or by filling out a Drop and Add form and submitting it to the Student Welcome Center. After your classes are dropped, your balance will automatically adjust and Nelnet will be notified. Any over payment will be refunded to you.
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It is after the refund period date, but I need to withdraw from all my classes due to outside circumstances. Payments have already been taken out of my bank account. How do I stop the payments when I’m no longer enrolled in all my classes?
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I registered for classes before receiving my estimated financial aid award package. Since then, the package has come through and all of my tuition and fees will be paid through financial aid. I’m still being charged the $30 enrollment fee. Why?
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I submitted my FAFSA a week ago. How can I check on its status and the status of my estimated financial aid award package from MCC?