The easiest and fastest way to get a police, fire, or medical response is to dial 911. It is faster than emailing, tweets, or texting. Always call 911 for any urgent situations.

HOW TO CALL 911
It is not necessary to dial a 9 first.  You may dial 911 or 9-911, they will both work the same.

WHAT TO EXPECT WHEN YOU CALL 911

• Location verification. It is very important that responders are going to the right location, building, and room. The 911 operator will discuss who you are and where you are at.  They MUST verify where you are.  Click for a list of campus addresses
• If you reach a recording, listen to what it says. If the recording says your call cannot be completed, hang up and try again. If the recording says all call-takers are busy, wait! Dispatchers are often very busy. A dispatcher will speak to you when available.
• Wait for the dispatcher to ask questions. Answer all questions clearly and calmly. If you are in danger of assault, the dispatcher will still need you to answer.  You may need to answer quietly.  If so, the dispatcher will ask mostly “yes” and “no” questions.
• Let the dispatcher guide the conversation. The dispatcher needs to type information into a computer. This may seem to take a long time. The dispatcher is typing information to emergency responders that are already being sent while you are waiting on the line.
• Follow all directions. In some cases, the dispatcher will give you directions. Listen carefully and follow each step exactly. Ask for clarification if you don’t understand.
• Keep your eyes open. You may be asked to describe victims, suspects, vehicles, or other events at the scene.
• Do not hang up the call. Wait until you are directed to do so by the dispatcher.

WHAT IF I CALL 911 ACCIDENTALLY?
Do not hang up. Stay on the line and tell the dispatcher that everything is alright. If you don’t, the dispatcher will think that something is wrong and send a police officer to check.